At Mokalbari Tea, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit or make a purchase from our website, in accordance with applicable laws in India.
Information We Collect
We may collect personal information such as your name, contact details, shipping and billing address, email address, phone number, and payment-related information when you place an order or register on our website. We may also collect non-personal information including browser type, IP address, device information, and browsing behavior to improve website performance and user experience.
How We Use Your Information
The information collected is used to process orders, deliver products, communicate order updates, provide customer support, improve our products and services, and comply with legal and regulatory obligations. With your consent, we may also use your information to send promotional communications and offers, which you may opt out of at any time.
Payment Information
All payment transactions are processed through secure, PCI-DSS compliant payment gateways. Mokalbari Tea does not store or have direct access to your complete card, UPI, or banking details.
Sharing of Information
We do not sell, trade, or rent your personal information to third parties. However, we may share necessary information with trusted service providers such as logistics partners, payment processors, and technology vendors solely for order fulfillment and service delivery. Information may also be disclosed if required by law or government authorities.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience, analyze traffic, and personalize content. You may choose to disable cookies through your browser settings; however, this may limit certain functionalities of the website.
Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or alteration.
Your Rights
You have the right to access, update, or request deletion of your personal information by contacting us. You may also withdraw consent for marketing communications at any time.
Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required under applicable laws, including tax and regulatory requirements.
Changes to This Policy
Mokalbari Tea reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page and will take effect immediately upon publication.
Contact Us
If you have any questions or concerns regarding this Privacy Policy or how your information is handled, please contact us at:
Email: exports@mokalbaritea.in
Email: taazgi@mokalbaritea.in
Phone: +91 33 3058 8879
Phone: +919830054864